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GENERAL CONDITIONS WWW.EURO-SHOPPINGS.COM (AND sub-sites .EU / .NL) here after stated as Euro-Shoppings.com
1. General
1.1 Under Euro Shoppings.com in these general conditions and on the site (the online shop) it is understood as Euro-Shoppings.com, falls under the Moret business Group with restricted liability. Contact by means of the contact-form. Moret business Group have been registered in the trade register in Rotterdam, the Netherlands under number: 24453061, TAX no: NL8204.05.711.B01
2 Applied conditions
2.1 These general conditions apply on all supplies to consumers, in the agreement also call as a customer or purchaser, where Euro-Shoppings.com acts as a supplier of the products.
3 Offers/Products
3.1 All offers of Euro-Shoppings.com are without engagement, and as long as the stock stretches.
3.2 Euro-Shoppings.com has the right to replace the ordered product with a similar product or provide it in an another packing or to cancel (partly) the agreement. We reserve the right to change the printed and/or writing prices and services in case of typos at any time
4 Agreement
4.1 An agreement passes only after acceptance of your order by Euro-Shoppings.com. Euro-Shoppings.com has the right to refuse orders at all time. An motivated e-mail or fax from authorized personnel will be sent within ten (10) working days with the reason of the refuse or particular extra conditions to the supply orders, unless explicitly differently.
4.2 The definite purchase contract between Euro-Shoppings.com and purchaser has come definite at the moment the cool-down period of seven (7) days has expired after receiving or the order.
5 Prices
5.1 The prices of the offered products and services are in standard euros, and include the European tax. Orders outside of the European Union are tax free, with exception of the countries/regions belonging to the European Union (example the Dutch Antilles).
5.2 Products like recordable DVD and CD, and other products, if applicable, are sent without any levies. In your country YOU are seen as an importer, and serve therefore on own justification and initiative for the appropriate levies goods to indicate and if necessary to pay for it in your own country.
5.3 Prices are subject to interim modifications, misprinted and/or written errors. Euro-Shoppings is never responsible for those errors.
6 Orders
6.1 Orders are placed directly by Euro-Shoppings.com in the European Union, depending on the article ordered through internet, fax or email. On the moment the order is placed, there is an agreement between the customer and Euro-Shoppings.com (an temporally agreement).
6.2 By placed order (Internet site) you receive an confirmation by e-mail. The customer is responsibly by means of this confirmation to check the correctness of its order, and inform Euro-Shoppings.com immediately if it contains inadequacies. If the customer has no confirmation e-mail within 1 hour after placing the order, the customer must immediately inform Euro-Shoppings.com by means of e-mail, or by fax, so that Euro-Shoppings.com can inform the customer still of the contents of its order.
6.3 An placed order can only be change as long it is not packed and ready to be send to the customer.
6.4 For all orders we send an status updates whenever the status of the order change. We also sent an conformation of payments (if of application), reports if an article is (temporarily) not available for deliverable (if of application), parcel sending, etc. The customer carries the responsibility to be able to receive these, and other e-mails of Euro-Shoppings.com.
7 Transport and Pay-on-delivery costs
7.1 All prices on the website of Euro-Shoppings.com are without the transport cost.
7.2 The cost of the delivery method divers on the transport method used. By the check-out screen you can choose the transport method that can be used to sent the parcel to your country/private address.
7.3 Also we can provide you by means of pay-on-delivery (to pay to the mailman) if this international service is provided by your local mail company. If the delivery takes place as pay-on-delivery, then besides the standard transport cost (if of application) the real cost of this service will be charged to the customer.
8. Delivery and Delivery periods
8.1 For sending of orders Euro-Shoppings.com uses an external transport company. Until the moment of the deliver on the delivery address Euro-Shoppings.com or the transport company carriers the complete responsibility in case of (transport) damage, missing parcels or robbery.
8.2 All called delivery periods (Internet site, telephone, fax, e-mail) are considered as an indication and not as fatal period. Euro-Shoppings.com is never responsible for damage as a result of delivering after the indicated delivery periods.
8.3 Euro-Shoppings.com sent only complete orders, and there can't be forced to sent partly goods of an order. If an customer want an part of the ordered goods, then the customer has to pay the extra transport cost. If partly sending is on initiative of Euro-Shoppings, then there are no extra costs for the customer.
8.4 To proceed to process of an order, it can be that you are approached by means of telephone or e-mail to check the correctness of your order. Because of this some delay can arise in the sending. Giving a phone number during check-out where we can reach you (a mobile number is best), so that the possible delay remains limited.
8.5 If the ordered goods has to be resend because the customer give an wrong address, then Euro-Shoppings can charge the customer again for shipping costs.
8.6 Euro-Shoppings.com will supply the ordered goods with competent speed yet at least thirty (30) after order was placed, unless it has been differently indicated by Euro-Shoppings.com. If supply does not take place swiftly, you have at any time the right to cancel the agreement free of charge by written communication of it to Euro-Shoppings.com. There are no rights for compensation what-so-ever if Euro-Shoppings.com delivers after the maximum of the delivery period.
8.7 If a customer refuses an (pay on delivery) at the moment of delivery which is in the maximum delivery time of thirty (30) days, and the customer didn't inform Euro-Shoppings.com in time and on the proper manner as stated in this agreement, then Euro-Shoppings.com has been entitled to, charge twenty-five euro (€ 25) administrative costs and the transport costs.
8.8 By all deliveries, a clear package order statement will be shipped to the client, listing all provided articles and an unspecified invoice.
8.9 As soon as a parcel leaves our warehouse, the customer will receive an e-mail with an Track&Trace link if applicable and an digital invoice.
9 Save payment methods
Euro-Shoppings.com offers to her clients different ways to pay for the ordered goods. Electronic payments, pay at delivery, or in advance:
9.1 Pay on delivery: You pay for the goods at delivery. This payment service is not available in all countries. If it is available, then you can choose it by checkout.
9.2 Credit card; You can pay to us with your credit card. We us PayPal and/or Molly to handle those payments. As soon the payment is online authorized and checked against fraud we will deliver the ordered goods.
9.3 iDeal: If you have the possibility, you can pay to us with iDeal from your bank account. This electronic payment method is save and just like an electronic (PIN) payment in normal stores.
9.4 Pay in advance: You can pay the whole amount in advance. We will deliver the ordered goods as soon as the complete payment including shipping cost is received.
9.5 PayPal: You can pay with your PayPal account to our PayPal account.
10. Cooling down period/Returning products
10.1 Products, which you have bought by means of Euro-Shoppings.com, can be exchanged without statement of reasons within seven (7) working days after receiving the goods on the private address, provided that purchase has not been used and in the original unopened packing. The purchase amount of the products will be refund within thirty (30) days, after the products are received at Euro-Shoppings.com. The customer can revoke within seven (7) working days the whole order, without payment of a fine and without ask of reasons. Euro-Shoppings.com calculates no costs for retour sending Article this way. The purchaser has thus possibility of getting the order amount satisfied, restituted including the cost of returning the goods within thirty (30) days after the goods are received at Euro-Shoppings.com
10.2 The returning costs of some products or the whole order to Euro-Shoppings.com is always carried by the customer. Not or sufficiently stamped consignments are refused by us, and are returned to sender. If you want use of these. cooling period of seven (7) working days after receiving the products on your private address you need to contact our service desk. by means of e-mail or fax.
10.3 When the client get an wrong product, Euro-Shoppings.com will exchange it without cost for the correct product IF the wrong product is returned unused and in its original package. The client must immediately inform Euro-Shoppings.com about the wrong product that he/she received.
10.4 When the client has the right as stated above to return the product(s), She/he will receive his/her money back within thirty (30) days on her/his account.
10.5 If the above periods are not respected by the customer, then the rights of the customer has come to an end.
10.6 If you want return products to Euro-Shoppings.com, you must ensure yourself to get an proof of sending from the mail office, so that it is possible to look up the parcel. Euro-Shoppings.com takes no responsibility for lost parcels send to us.
10.7 Euro-Shoppings.com has several returning addresses. This to keep the returning cost as low as possible.
10.8 We indicate you expressly that our complete logistical process is registered by means of camera's. At each desired moment we can follow the contents of a provided order. For obscurities to occur we always will use these pictures in case of reclamations. Also these camera pictures can serve as proof at legal proceedings.
11. Guarantee
11.1 On all provided products by means of Euro-Shoppings.com the normal factory guarantees apply. Contractual guarantee applies notwithstanding the rights and progress which the law grants to the purchaser.
11.2 If a product has an failure at arrival, you must immediately send an e-mail to our service desk. Define clearly the complaint, your personal data, the order number and if available the serial number. If the complaint is remunerated you receive from us a so-called RMA number and return address. If the article is announced by Euro-Shoppings.com to have an effective failure, we will replace it free of charge unless you have not been further used it after the contestation of the failure, and it is returned in its original packing.
11.3 Specifically for recordable media it is important that you define clearly which equipment you use, provide with which firmware (if implicated), and software used. By complaints about recordable media it is necessary that we receive all (CD/DVD) media back. An incomplete returning will therefore not to handled.
11.4 The costs of returning of the parcel to Euro-Shoppings.com is always carried by the customer. If you want send products retour, you must ensure that you get an proof of returning by the post office, so that it is possible for you to look up the returning in case of lost. Euro-Shoppings.com takes differently no justification in itself if the parcel has touched missing. Not or sufficiently stamped consignments are refused by us, and go return to sender.
11.5 Euro-Shoppings.com reserves the right to exhaustively tests the returned product(s) or let it test before exchanging it for a new one. For products which has failure during a normal use and within the guarantee period, the same procedure will be done. Should after research appear that your return product(s) has no failure shown, we again charge transport and € 25, research and administrative costs. For products which fall outside the guarantee period we have no facilities to repair products. We recommend you for this reason to direct contact the manufacturers service desk for a possible repairing. If it is impossible to find an service desk in your country, then we can give you free advice on how and where to let it repaired.
12. research duty and compliance
12.1 YOU have the obligation to inspect the products immediately after receiving for damages and/or lacks, and must immediately inform us in writing about this. Possibility afterwards to observe lacks is up to two (2) months after discovery. You must put it in an motivated writing to Euro-Shoppings.com.
12.2 The correct working of the offered products like (compatible)Ink, recordable media, memory etc. depend of external factors. We are not responsible or guaranty the correct working in combination of the by the client used equipment. The client must him/her self inform good if the offered products can be used. This can be done by the reseller if the equipment or by the manufacturer.
12.3 Euro-Shoppings.com is never responsible, whatever the cause is, for delays caused for/by not receiving of status mail of Euro-Shoppings.com.
13. Damage compensation
13.1 Euro-Shoppings.com can only be hold responsible for damages, that's done on purples or is made because of recklessness, or is caused trough circumstances as implicated by law.
13.2 Euro-Shoppings.com is never responsible for damages caused by circumstances as: late delivery caused by sickness of personnel, import and/or export problems or transit prohibition, transport problems, not compliance with the undertakings subcontractors, jamming in production lines, etc
13.3 Euro-Shoppings.com can only put responsible for damages directly involving businesses and to persons.
13.4 In this Article is stated that Euro-Shoppings.com is only responsible and pay for damages as it is stated by law.
14. Appropriate right
14.1 On all supplies of Euro-Shoppings.com on which apply these conditions, as well as to these conditions, are delivered excluded levies which fall under. home copy and different levy regulations. Products such as recordable DVD and CD, and of other products are by the export character of our supplies are provided without home copy or different levies. YOU are considered in your country as an importer, and serve therefore on own justification and initiative for the appropriate levies goods to indicate and if needed to wear out. Euro-Shoppings.com is therefore exporter and is never responsible nor authorized for doing declarations nor for charging/imply nor for wearing out your (home copy) levies.
15. Engels text prevails
15.1 De The English text of these general conditions prevails above translations of it.
16. Customers personal data
16.1 Euro-Shoppings.com uses your customer data for processing and sending your orders, and to update the customer regarding. payment processing, status updates, bar code mails, etc
16.2 Euro-Shoppings.com does not supply your personal details to third parties differently than for the processing and delivering your order. YOU can look at your registered data, modify and remove it using the transmitted user name and password.
16.3 Euro-Shoppings.com will incorporate the data supplied by the customer in a file. These data among other things. are used for the implementation of the order of the customer and is kept as long as necessary for the treatment of possible complaints as a result of the implementation of the order. We respect the privacy of our customer. No data will be passed on to third parties. Only if needed in an lawsuit it is given if needed and requested by an competent judge.
17. Deviations
17.1 Euro-Shoppings.com cannot become responsible for deviations or errors in prices, images and texts.
18. Complaints and disputes committee
18.1 It can occur that you are not satisfied concerning a product and/or service. You must contact us then as soon as possible with our service desk. At the latest within 30 days we will react to your complaint.
18.2 If we can't work out an solution, then you can – after you pay to the dispute committee – drop your complain by them. If there is not an dispute committee in your country, then you can contact the Dutch "Geschillencommissie Thuiswinkel", Postbus 90600, 2509 LP Den Haag Netherlands (cost is 25 euro) . For more information (in Dutch) see: www.sgc.nl. The independent committee will look at the complain and give pronounces a sentence concerning the dispute. The pronouncement of the commission is binding. We recognized every dispute committee in every country as long as the dispute committee is pointed out and recognized by the country government. If you are (partially) put in the right, then the complaint money (partially) is paid back to you.
18.3 Never the less, we leave unimpeded the right present to dispute the complain to an competent judge.
19. Links
19.1 On our site stand are links to other Internet sites. Euro Shoppings are not responsible for the contents, correct indication and functioning of those sites.
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